Frequently asked questions

Is there an app?

Yes, there is a FINEXITY app that can be used both in iOS App Store from Apple and for Android users in Google Play Store is available.

With the app, you have an even more convenient overview of your portfolio, can trade digital shares at any time and are always up to date on all performance developments. The app is protected by an additional security PIN.

How do I contact FINEXITY?

You can reach us via our contact form or telephonic Monday to Thursday from 10:00 a.m. to 7:00 p.m., Friday from 10:00 a.m. to 6:00 p.m. at +49 40 822 177 20. We look forward to hearing from you!

Alternatively, you can reach us anytime via email under support@finexity.com. There, we will take care of your request within a very short time.

How can I delete my account?

If you have decided that you do not want to take advantage of the FINEXITY platform and want to permanently delete your account, you can simply do this yourself in your dashboard.

To do this, click on “Settings” in the top right corner of the account area and then on the “Delete account” sub-area.

Attention! If you carry out the deletion process, we will irretrievably delete your account data.

How can I identify myself?

When opening an account, we are required to carry out an identification that complies with the principles of the Money Laundering Act (GwG). You can do this in two ways: digitally or at the post office. Both procedures are legally compliant, sure and gratuitous for you.

If you would prefer to provide proof of identity yourself, you can contact POSTIDENT Proceedings of Deutsche Post ID at the branch. Simply download the necessary PDF file on the FINEXITY platform during the identification process and print it out. With the printed PDF document and your identity card, visit a post office of your choice and identify yourself locally.

If you prefer digital authentication, use the online service IDnow and identify yourself online via the web or via the IDnow app, all you need is a computer, a tablet or a smartphone. On IDnow's partner site, you can identify yourself within a few minutes using an expert video chat with your identity card.

How can I subscribe to, manage and unsubscribe from the newsletter?

As soon as you have registered for free on Finexity.com, you are an active part of our weekly main newsletter.

You can easily subscribe to and manage all newsletters in your account (top right corner) on the dashboard. Click on the section “Email subscription.” There, you can subscribe to other selected newsletters and manage your settings by clicking on them.

You can also manage or unsubscribe to subscribed newsletters by scrolling all the way down in the newsletter email. There you will find a link in the footer “Manage or unsubscribe from newsletters”. Clicking on this will take you to the administration area of your newsletter subscriptions. There, you can manage or unsubscribe from selected newsletters by clicking on them.

How do I create a password?

You will be asked to enter a password of your choice immediately upon registration. Choose a hard-to-guess password of at least six characters, preferably with a combination of uppercase and lowercase letters, numbers, and special characters.

If you forget your password, you can do it via Forgotten password function Simply reset and set yourself a new password.

How do I register?

You can register via the website https://finexity.com/register. To create your account, enter your email address and phone number One and give a safe password. Now all you have to do is confirm your email address — we'll send you a confirmation email. You can then log in, complete your personal details and go to the marketplace Invest from 500 euros.

Registration with FINEXITY is complete free of charge. After just a few clicks, you have full access to your personal dashboard in no time.

Do TOKENIZED FINEXITY bonds require a prospectus?

No The Finexity tokens are — due to transferability and (potential) tradability on a secondary market — to be qualified as securities within the meaning of Article 4 (1) No. 44 of Directive (EU) 2014/65 (MiFID II) and Section 2 No. 1 WpPG in conjunction with Art. 2a Regulation (EU) 2017/1129, meaning that they are not subject to the provisions of the Asset Investment Act.

The school securities are issued by the respective property companies, which act as issuers of the corresponding bond. Property companies are not subject to a prospectus requirement, but comply with the relevant prospectus exemption regulations. These exemptions result from the directly applicable ProspectVO in conjunction with the WpPG.

What does tokenization mean?

FINEXITY offers investors the opportunity to invest in various tokenized tangible assets such as real estate investments. Through blockchain-based tokenization, FINEXITY has the ability to create legitimate Possession claims log and at the same time the trafficking to be able to represent these ownership claims.

The tangible asset is purchased through the money collected and through 65 percent financing with a bank. A digital share of one euro each is shown on the blockchain. The successful financing results in tokens equivalent to the financing volume. Every investor receives tokens in the amount of their investment. The tangible asset is thus tokenized (asset-backed tokens).

We set the construct with its various parameters with Smart Contracts um. The terms of the investment are laid down in this digital contract. After the tokens have been issued to investors, we receive a logged order book with which we are able to legally identify who is currently invested. Through our marketplace, investors can offer their shares for sale directly to other investors.

What does tokenization mean?

FINEXITY offers investors the opportunity to invest in various tokenized tangible assets such as real estate investments. Through blockchain-based tokenization, FINEXITY has the ability to create legitimate Possession claims log and at the same time the trafficking to be able to represent these ownership claims.

The tangible asset is purchased through the money collected and through 65 percent financing with a bank. A digital share of one euro each is shown on the blockchain. The successful financing results in tokens equivalent to the financing volume. Every investor receives tokens in the amount of their investment. The tangible asset is thus tokenized (asset-backed tokens).

We set the construct with its various parameters with Smart Contracts um. The terms of the investment are laid down in this digital contract. After the tokens have been issued to investors, we receive a logged order book with which we are able to legally identify who is currently invested. Through our marketplace, investors can offer their shares for sale directly to other investors.

How do I unlock my e-wallet?

In just 3 steps You can activate yourself for your e-wallet and the secondary market.

  • A virtual wallet is displayed in your account (icon at the top right of the dashboard). By clicking on the wallet or the button to activate the e-wallet, you start the activation for the secondary market, including the e-wallet.


  • To activate, you need identification, confirmation of your mobile phone number and information about your experience and knowledge. If you've already done this, the steps are already done for you.


  • For regulatory reasons, an internal review of your information may be carried out. Once approved, you will have immediate access to your e-wallet and can make deposits.
  • As a verified secondary market user, you have your own reference account including your own IBAN account number.

How can I buy digital shares via the FINEXITY secondary market?

If you are interested in buying digital shares of tokenized securities, you can use the detail page of each project approved for the secondary market to create a Set a purchase offer.


If you already find a sales offer there whose terms meet your expectations, you can accept it directly and purchase digital shares. In order to be able to post your own purchase offer, you must first Credit on your e-wallet deposit.

If a seller accepts your purchase offer, the total purchase price is deducted from your FINEXITY e-wallet and the digital shares are sent to you.

Is there a minimum holding period for my investment?

No, you can offer your digital shares for sale on our FINEXITY marketplace at any time.

How is the indicative token value (ITV) calculated?

The indicative token value (ITV) reflects the Current indicative asset per token Against. This includes the current profit sharing based on the current market value of the reference value (tangible asset), the relevant bank balances on the reporting date, the unamortized acquisition and exit costs, any outstanding management fees and all other liabilities.

The information was calculated by the issuer to the best of her knowledge and belief. FINEXITY has no influence on the values. All information is without guarantee.

Are there limits and limits on the FINEXITY secondary market?

On the FINEXITY secondary market, the minimum purchase quantity of 500 digital shares.

A buy or sell offer must include at least 500 digital shares — this limit applies analogously to the acceptance of an existing offer to buy or sell.

How can I sell my digital shares via the FINEXITY secondary market?

If you own digital shares of tokenized securities and decide to sell your investment tokens, you can use the detail page of each project approved for the secondary market to Post a sales offer.

If you already find a purchase offer there whose conditions meet your expectations, you can accept it and sell your digital shares. Alternatively, you can set up your own sales offer.

If a buyer accepts the offer, the sale is initiated: Your digital shares are transmitted to the buyer and the Sales revenue credited to your e-wallet.


How is the Token Market Price (TMP) calculated?

The token market price (TMP) represents the Current daily token price Dar.

This is the weighted average all tokens traded the previous day (00:00 - 23:59) of the respective project.

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Is the FINEXITY blockchain decentralized?

The FINEXITY blockchain is a private permissioned blockchain on Ethereum. In doing so, we comply with the strict financial regulatory requirements in Germany. This guarantees legal security for our investors.

There is therefore no decentralization at this stage, but we have taken a first step towards decentralization within the scope of current legislative and market conditions. As soon as social requirements and circumstances permit, we will further expand the opportunities offered by blockchain and work with other digital token providers, for example.